Your all-in-one review management solution
In order for people to trust your lawn care business, people need to see recent reviews. We’ll help you generate reviews through email, SMS and even in-person campaigns. We’ll be able to monitor your reviews across a selection of 80+ review sites so we can work together to maximize customer feedback.
Every part of the review lifecycle is covered
Our reputation manager makes building trust a breeze
Online reviews tell searchers and Google that your business is worth their time. You’ll be able to strike while the iron is hot by sending review requests in a matter of moments in your own brand and voice.
Stay on top of all your reviews,
wherever your customers leave them. We’ll unite every review in one dashboard to make it easy to discover where you need a boost and take action on negative reviews quickly.
You’ll be able to convert more website visitors with the power of customer reviews. Using social proof is one of the best ways to build trust with prospective clients.
Online reviews also play a large role in local SEO, the ranking factors Google uses to determine which businesses to display in search results for local searchers. The fastest growing review site is Google’s own Google My Business (GMB). Many times all it takes to get a positive review is to simply ask for it. We’ll provide you with the tools you need to easily ask for reviews via email, SMS or in person.
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What are the key platforms for the lawn care industry?
Google My Business
Business reviews on GMB have additional importance above and beyond the standard consumer benefits, including contributing as a local ranking factor for searches.
Unlike Google, Apple sources its reviews from third-party sites such as Yelp and Foursquare. It isn’t as influential as you might think, but you don’t want to sleep on it.
Google may have the lion’s share of the market in the US, but Bing Places for Business still receives millions of users’ worth of search traffic. Plus, Bing powers search results in Amazon’s voice assistant, Alexa.
In addition to powering other review platforms, often people will also visit Yelp directly to compare lawn care companies in their area. One major consideration though is Yelp explicitly does not want you to generate reviews on their platform.
Facebook doesn’t go for the more traditional ‘text review and star rating’ approach, and instead provides the option for customers to leave ‘recommendations’.
These take the form of a ‘thumbs up’ or ‘thumbs down’ (rather than a star rating) and the option to leave a description, which have the same social sharing functionality (comments, likes, shares) as a standard Facebook comment.